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Cancellation Policy & Fees

Cancellation Policy & Fees


In order to recoup the cost of processing a reservation and to assist in reducing the loss of income for our drivers, one or more of these fees may be applied once a ride is cancelled. These fees will not apply if you reschedule your ride at the time of cancellation.

Standard Cancellation Fee - $10.00

Applied to rides cancelled up to one week (7 days) before the scheduled pick-up time


Late Notice Cancellation Fee - $15.00

Applied to rides cancelled within one week (7 days) of the scheduled pick-up time


Within 24 Hours Cancellation Fee - $20.00

Applied to rides cancelled within 24 hours of the scheduled pick-up time


Why Choose Desert Sky Express


Safety is Our Top Priority

Desert Sky Express is a fully licensed, insured and ADOT approved transportation provider. Our drivers are background checked and our vehicles undergo regular safety inspections. When you ride with us, you ride with the best.

Exceptional Customer Service 

Our team is friendly, focused and professional so you can book comfortably knowing that you'll have a driver you can trust and top notch customer service for any questions or concerns.

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